FAQ
1. How do I enroll in your preventive maintenance program?
Simply contact our client relations team to schedule an on‑site assessment. We conduct a facility audit and data‑collection phase to tailor a maintenance roadmap. Once agreed, you’ll receive automated reminders and live dashboards to track upcoming tasks and completed services.
2. Can AirCare support 24/7 continuous operations?
Yes, our emergency response teams operate around the clock, 365 days a year. We maintain strategic regional hubs stocked with critical spare parts and mobile diagnostic labs. Remote triage and immediate dispatch protocols ensure minimal disruption, even in the most time‑sensitive environments.
3. What certifications do your technicians hold?
Our staff includes certified refrigeration technicians (F-Gas, EN 13313), licensed electrical technicians, and ASHRAE‑certified HVAC engineers. In‑house software developers maintain ITIL-compliant service management, ensuring both technical and procedural excellence.
4. How does your energy‑efficiency consulting work?
After an initial energy audit, we model upgrade scenarios—such as chiller replacements, retrofit VFD installations, or building-automation integrations—using ROI and carbon-reduction simulations. You receive a detailed proposal outlining costs, savings, and payback timelines, enabling informed investment decisions.
5. Do you handle refrigerant recycling and disposal?
Absolutely. We adhere to EN 378 and F‑Gas regulations for refrigerant recovery, recycling, and disposal. Our compliance team documents every removal and provides certificates, ensuring environmental responsibility and legal adherence.
6. Can you integrate HVAC with other building systems?
Yes, our specialists integrate HVAC controls with lighting, security, fire, and energy‑management platforms. Through open‑protocol BMS (BACnet, Modbus), we create unified dashboards for holistic facility oversight, enhancing operational efficiency and occupant comfort.